Lucky Paws
a year ago
I haven’t even received my product yet, but I can tell you their customer service is horrible!! They don’t have a phone number in their website, you have to email them. They don’t answer their emails. Two weeks has gone by and I had not received a shipment email. I emailed them to see why it was taking so long……. No response. Sent another email……. No response. Sent another email to cancel order….. No response. Went to their Facebook page…. No contact phone number. Messaged them through Facebook……No response. Three weeks after order was placed I contacted the BBB and made a complaint with them. Then I get an email from the company that the product had been shipped. Oh and it is supposed to be an American made product, but guess where it’s coming from………. China. I wanted an American made product but that didn’t happen either.
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DO NOT BUY FROM LUCKY PAWS!!!