Hims
a year ago
Any reputable company with recurring subscription that charges hundreds of dollars send advance notification prior to the next scheduled subscription refill. This company gives no notice and sends you notice after charging your account and creating a shipping confirmation with tracking #. I called them immediately upon receiving the email. I checked with the carrier and the package had not been picked up by them or delivered to them it had only been entered into the online system by hims. The customer service operator told me it had shipped. After I told her I researched it and it actually had not shipped, but at this point had only created a shipping label, she said "I'm sorry, once a tracking number is created we can not cancel and no refund are given. Worse yet I canceled my subscription immediately after placing the first order because I only want to try the product yet it refilled anyway. This is very clearly a fraudulent company. There are a number of similar companies out there. I recommend avoiding this one.
Feedback
The products are what they say they are but way the company operation is dishonest and fraudulent. It is a sad case of greed. I believe the company could highly profitable while operating an honest business that protects its clients. There is no reason for the shady practices other than evil greed.