West and Willow
5 months ago
Purchased this last year as a gift and the print turned out great. Decided to order again as Christmas gifts. Order placed on November 26. On December 16, I inquired with customer service and was assured they would begin production. It is now December 29 and I still have not received my order. I get daily emails with discount codes, so they are eager to get your order, but not necessarily follow through with the work. At this point, I could have just taught myself how to make the edits in Photoshop and sent the file to print and saved myself some time and money.