The Qi
a year ago
short story: not worth the price, no taste, rude customer service conclusion: waste of money. next time i stick to Kusmi tea Long story: I went to union square with my friend. we stumbled into this little booth selling flowers tea. the lady who sold us the tea showed us the beautiful blossoming flowers in their cups and their cute tint on the water. we purchased one pack each.the next day I tried the alleged flower tea. what a disappointment . I posted the story on IG showing that after pouring hot water on the flower, nothing happened. guess what the business answered: "next time think of pouring hot water on it". so they basically assumed that we were slow and didn't know we had to use hot water. they also stated that they knew their flowers are broken and that it was an issue they were dealing with. of course, they forgot to mention the issue when they sold us the flowers . anyway after a lengthy back and forth with the business owner , she asks us to send the receipt for an eventual refund. I personally sent her a full screenshot of the transaction from my bank statement to which she replied that she couldn't find the transaction implying the purchase never happened . obviously avoiding to provide any kind of refund, she asked to go back to the booth at union square ( I live in Sagaponack) to eventually get a refund. Cherry on top of the cake she even asked to bring back the flowers she knows we used and the shopping bag claiming it costs $15. OMG! RIDICULOUS. ALL THAT FOR $13!!! never again. i love small businesses and I support them all the time but now i understand why certain small businesses remain small for life. Cheating people for $13 is a shame
