One of the best purchases I've made in a long time. This bike rides as good as it looks. Extremely smooth ride, intuitive app and generally easy to do anything you need - including removing the battery to charge (there are two options, both of which are easy and convenient), taking the front wheel off for transportation and changing the assist function. Aesthetically, this is as good as it gets. Very clean design and clearly very high quality materials across the board.
Excellent and quick to respond customer service experience.