hanni
9 months ago
Purchased the water balm as part of a thingdrop. The good: + Customer service reached out proactively when the product was late to ship + Spray pump feels well made and won't break + Applying lotion feels like a chore sometimes, this feels quicker and easier + Doesn't leave a residue The meh: - There was no messaging or customer education about the scent - I found the scent very strong and I could see a high percentage of customers not being into the scent - Can you recycle the bottle? Just because higher quality materials were used for packaging doesn't mean it can easily be recycled - There are times where this isn't moisturizing enough (even in the summer)