Reviews
By Rotation
Sierra L
1 Review
a year ago
Experience
I won't be using this app again. The app management is so poor, when you email customer service you get really rude replies from the team that are completely unhelpful. They will reply like "check the app" and not respond to your question -- if I could find it on the app I wouldn't be asking!! If your item gets damaged or lost they take absolutely no liability. This is NOT something that should be the policy if you are sending your much loved and expensive clothing through the mail to virtual strangers. This is so risky and just waiting for a really bad thing to happen for sure (if it hasn't already!). Use a lot of caution, this app is extremely poorly run and managed.
Feedback
Hire people who actually care. Take care of your customers.
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