Reviews

    Gymshark

    Karen A 1 Review

    4 months ago

    When the 60% discount offer was on, I bought some pieces of clothing, I entered my address correctly and it turns out that my package was returned because it did not have the apartment number on the package, I contacted customer service, they said they were sorry. Don't worry, I have options We'd love to send out a replacement order, but sadly, we have now sold out of the items below:  Legacy Stringer Rest Day Sweats T-Shirt Rest Day Sweats Long Sleeve T-Shirt Not to worry, we've got a few great options for you to choose from: Option 1 - We can send a replacement for the items we have in stock and provide a gift card for the value of the out-of-stock items. Please provide your delivery address for this. Option 2 - We can issue a gift card for the total value of your order. Option 3 - We can issue a refund back to your original payment method. Please let us know which option you prefer. Returned orders can take up to 30 days to process, this means we are not able to wait for your original order to arrive back to us and re-send it. Just a heads up that, we're also unable to send alternative items, colors, or sizes. buy some clothes taking advantage of the much advertised offers!!! and they come out with this and it wasn't my mistake They literally have almost none of the things I ordered available and the only thing they have offered after telling them that I only want my package that I can wait for them to send it because it is mine and I already paid for it is 20% but at regular price for my next purchase and I have told him that it does not compare to the discount I got What a big company it is, it has terrible customer service.