Victoria's Secret
5 months ago
Yesterday 3/28/24 was the 1st time i ordered from VS in about a year. They advertised their buy 2 get one free sale/deal, bot VS & Pink...I had some issues with doing the online ordering so i called customer service which has ALWAYS been TOP NOTCH. NO KIDDING, all in all i was on the phone for over THREE HOURS.. 4 different agents... They have OUT SOURCED their customer service!! Barely can even understand any of the agents & the know NOTHING about the products, scents & recommendations.. I finally got to speak to a supervisor who also had a heavy accent, but nothing compared to the other 3 ..on the phone with him for an HOUR & he finally helped and took care of everything & gave me $$ compensation for all of my aggravation... Don't think i will be buying anything from VS or PINK again, certainly not if i need help with customer service!! BAD MOVE VS, BAD!!