Lojel
8 months ago
DO NOT BUY We liked the design concept and of course the “10 Year Warranty”….. turns out the bags are just ok and have a few design flaws (especially the smaller hand carry bags). As for the 10 year warranty - well it’s not. It’s 1 year then somethings that’s kind of worthless! The expansion zip for our Cubo Fit broke. Contacted customer service. Was informed that would cost $10 to repair, but they had no replacement zippers in stock and wouldn’t have until at least 4 months. 4 MONTHS!!! To make it worse, they said they do not reserve the parts for you, so I need to keep raising a ticket and hopefully will be a part available. What a joke. Took the bag to a local bag repair shop. Job completed for same price and done while I waited.