Andrew C 1 Review

    6 months ago

    I bought one of these for my wife for Christmas. The quality of the water was noticeable and my wife was very happy. Too bad the filter had a leak and flooded my cabinets causing water damage. this wasn't a bad connection I did, mind you, this was a leak directly from the unit itself. Bluedot wouldn't send me a whole new filter. instead they wanted to send me the replacement part and a video of how I could fix it. they didn't overnight it, or ship it expeditiously either. It took them two weeks to get me a replacement part that I had to fix myself in my now soggy/moldy cabinets.