Reviews

    Floyd

    Telli D 1 Review

    a year ago

    STAY AWAY !!! We ordered the bedframe online on August 1st 2023. The year is now ending and we still do not have a bed. Our receipt said that the item will be shipped within 8-9 weeks. It is now 21 weeks after the purchase and the shipping company just told us today that the item is "missing"!!! They were supposed to finally deliver it on the weekend, but they never came (after we had confirmed with them and paid for a local expert assembly company to send people to assemble the bed). They are also completely unresponsive! I also suffer from chronic low back and sciatica problems which have been exacerbated by sleeping on a mattress on the floor (getting up and down from the floor puts extra pressure on the low spine). My symptoms have been very bad recently. So in addition to a the cost of the item that we never received and is now missing, we have already paid $400 for assembly that was scheduled for the day of the "fake" delivery and we may incur further huge costs related to our health (physical therapy for my back, chiropractic sessions, and possibly even surgery; I'm seeing a surgeon next week). I will make sure that Floyd Home pays for all costs incurred. I have already filed a complaint with the Better Business Bureau and will pursue legal action if I don't hear back.