3 months ago
I wonder if companies like Kiehl's pay enough attention when they hire their employees. How important it is to make the customer feel welcome and valued. Or if they get trained or if they get paid enough. I do not want to give my money to a company that doesn't make me feel good when I go to spend my money in them. I do like the products, but I am also aware of many other very good products in the market, I can easily change to a different products and achieve good results. Today I was in the store, I purchased $240 in products, 4 products and exchange some bottles, so I got the discount, that is why I stayed so at least I could use the bottle discount on my purchases, but there is no way I will go back. For sure I won't go back to Richmond Centre, in BC, most probably I will change to another brand. I ALWAYS get samples and tips etc., not today!