Reviews

    Rejuvia

    Mike SLevel 2 1 Review

    a year ago

    ADDITIONAL UPDATE: I've caught the founder, "Ronald W", posting here on this site promoting his garbage as if he's a consumer AT LEAST twice. This guy has no shred of dignity. Look it up. If you see another review under the name "Ronald W", that's the founder and CEO trying to boost his own rating. (picture of one of his reviews below). Who knows how many other fake reviews he has all over the internet. Buyer beware! UPDATE: So, after RC Williams responded to this review claiming he'd give me a full refund and that his customer service team clearly miscommunicated the policies, I e-mailed him again requesting a full refund while disputing the undisclosed return s/h fee and 20% restocking fee. If you read his misguided response to my review, his words were, "Shoot me an email and we will take care of you :)" His response back was that the policy (which he claimed was miscommunicated) still stands. DO NOT believe any of the PR lip service he's dishing out. He's all sweet-talk on public message boards, no actual customer service. I hope this helps out as many people as I can avoid this scam of a company. Here's my honest review: I tried the sleep spray for a few weeks, and the effects were minimal, if any at all. It was so minimal, anything I felt might've just been a placebo effect. After trying it for a few weeks, I just ended up popping some melatonin one night AFTER I had already sprayed some sleep spray and waited because it just wasn't working. The taste is similar to a mint breath spray...and honestly, I felt like I was just freshening my breath. But, the most disappointing part about Rejuvia is the customer service. They're not very transparent with their return policy and give off a "scam" vibe. I contacted Rejuvia via their provided e-mail to request a refund. On their website, it simply says: "We stand behind our products and are absolutely confident that they will help you. That’s why we offer a 30-day money-back guarantee on your first order and first oral spray." No other details can be found anywhere on their site. When you request a refund, you get an e-mail back with a laundry list of requirements to send the spray back. One of the requirements is that the warehouse has to receive the return within 28 days of the PURCHASE date (not when you received it), no exceptions. This is not a true 30-day guarantee, where you can trial it for 30-days. The other thing they don't mention is that the buyer has to pay for return shipping and their will be a 20% restocking fee. This is all revealed only once you request a refund...not very transparent. So, after I repackage the spray, pay for postage to get it to the warehouse in time, and take a 20% hit, it seems like a waste of time to pursue a refund...which, I'm sure, is what they're hoping for. As a side note, where are all these official positive reviews on their website coming from? I was never asked for a review and I'm a verified buyer. There's also no option for me to leave a review on their website. Seems suspicious to me. TL;DR: Buyer beware! Spray didn't work and simple melatonin works better. Company is not transparent with their return policy and gives off a "scammy" vibe, making it impossible to return and get a full refund.