Allbirds
Susanne L 2 Reviews
3 months ago
Terrific, most comfortable wool shoes (who knew?) which I have now purchased for my partner and me. Love them and the sustainability aspect makes me feel even better wearing!!
Original wool lace up style
Reviews
Italic
Susanne L 2 Reviews3 months ago
As a frequent online shopper and lover of luxury products, I want to warn others about Italic. Basically, don’t be fooled like I was by their attractive product presentation and luxury brand association. They are basically a high-priced internet scammer. They have no customer service phone line and basically their “easy returns” means easy for them as basically nothing can be returned as items must be “unused and unopened” - does that sound like they believe in their products or hope to have a long term customer. Basically if you try the product and find it does not perform as advertised, you cannot return because you USED IT?? And with no phone line, their erratic staffing of the text line means that they can further frustrate you. After reading the positive reviews of their organic linen sheet sets, I did order a set. Once I put the queen sheets on my queen bed, we found the sheets slid off during the night…and I ended up sleeping on my mattress while my partner was rolled up like a mummy in the top sheet! After paying over $200 for this set, I assumed I could return but was told that they must be unused and unopened - especially ridiculous since the sheet instructions said to wash before using! I did write to the founder of the company, and I received a reply that offered me 10% off my next purchase! Next purchase?? Clearly, this is a quality looking, luxury talking, phony with no idea of what customer service means. Any good company would stand behind the quality of their products…this company must know that there are problems with their product as they will only accept returns that are unused??? I guess it also makes it easier for them to just sell to someone else. I wanted to place this review on their site with the product, but I was not able to post - hmm, wonder why there were only positive reviews? But this is not the path to being a trusted, quality, online retailer - so I look forward to see them going out of business.
Organic European linen sheet set