Martie
a day ago
Love the brand's mission to minimize food waste! The team is truly trying its very best. While I support the brand, I do find it frustrating that none of my recent orders were fulfilled completely. Every order had multiple items that became OOS at time of shipment. It feels like the inventory management system could be improved. As a curious consumer, I reached out to the team to see why this might be and they did reply with an answer that makes sense. Given that there is a $2 fee per order, it feels like they might need to charge more to turn around orders more quickly. It's iffy for me now to continue shopping on Martie but it's quite fun to see the products that they curate. Also, I already get a number of these brands from Thrive Market or Sprouts so I already know exactly what I want from Martie. This might be a different take if consumers are curious to try new snacks (near expiration) at a discounted price. I am simply looking to replenish tried and true products and supporting less food waste.