I love the packaging (it is not only pretty but also better for the planet). Because it is waterless formula I can bring it on long trips. Gamechanger! I also love the clean ingredients, the mild scent, and how easy it is to use. You need a lot of water to activate lather for the shampoo, but the consistency of the conditioner is perfect as is (I have 3A curls). My only issue with the formula is that it has glycerin (great for many hair types but not mine), which weighs my hair down so I need to wash it in 2-3 days as opposed to my usual 3-4 days. However, my hair still looks good and this will absolutely be my go to while traveling. I received the deep conditioner on Thingdrop but I bought the shampoo from Whole Foods to test them together.