I bought the pink, large VISP and was so excited to use it! I've been using it faithfully for about 2 months now and it's not what I'd hoped it'd be, especially for the price! It's been losing charge much faster lately. No warning, just quits working. Now, it won't charge at all. It was fine yesterday. Slow, but worked. Now today, it's dead. WAY too much money for this thing to die so quickly.


Mariana K

7mo ago

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Works for Visp

Hi! Thank you so much for sharing this — we’re really sorry this happened and we know how frustrating it can be. We’ve upgraded the product since your purchase specifically to address charging and performance issues like this, and we think you’ll be much happier with the updated version. We stand by our warranty and are always here to make things right. Please email us at [email protected] so we can look up your order and send a replacement right away. We truly appreciate the feedback — it helps us keep improving. 💛

Ana R

8mo ago

I'm having the same problem. Visp replaced the first one I purchased that had problems. The second one they sent is doing the same thing. Such a shame because it mixes nicely.

Mike C

9mo ago

The exact same thing happened to me, just today.