1y ago
Stay away from this company, this is a Chinese dropshipping, Shein-style brand. The quality feels very cheap, which is not too surprising considering the low price for the harness+leash I bought. However, the returns are a nightmare. Spent over a month with a back and forth with the company, at first they refused to accept my returns even though the item is literally untouched in the same packaging (they asked for photos). I had to threaten them with blasting them with bad reviews on social, complaining to state authorities and credit card chargebacks before they decided to allow me to send back the items. And now, of course, I have to chase them for the refund. Truly such a terrible experience.