I usually don’t write reviews, I’ve been buying the Madagascar protein powder not sure if it works taste ok but this review is actually about customer support I don’t believe they stand behind thier products I wanted to cancel an order after 10 minutes of putting it in and they would not let me. Then it says 90 days return policy I tried to return the flow and thier reply was I can’t cause it was bought on subscription this shows they are not standing behind thier return policy. I’ve cancelled my subscription and will buy elsewhere.


T A I

1y ago

https://www.erc501c3.org/settlements/promix-nutrition-inc

T A I

1y ago

I experienced the same thing with the customer service. The ProMix caused me to have extreme diarrhea. When I first contacted them they suggested I give it another try. I did and had the same result. When I asked about a refund, I was told the same story that it was bought on subscription and the 90 day return policy did not apply to subscriptions. This tells me they split hairs and do not stand behind their product. Subscription or not! The product made me ill. If they do this, you have to be concerned about this companies' integrity! Better yet? What is actually in the ingredients that they are lying about.