Kizik
10 months ago
I bought these shoes for my father who is 80 years old and lives in a retirement home (for Christmas last year). He found them very comfortable and wore them a lot, but never wore outside as it was winter time. I live 3000 miles away from my father, and I went to visit him in June. This was the condition of the shoes (note he has the heel part taped up because it fell apart) I was very surprised so I wrote the company asking for compensation. Their response to me was they would give me a 15 percent off a new pair and that this was considered normal wear and tear. If this is normal, wear and tear for 6 months on an 80 year old in a retirement home, I would not want to see what they look like after one year on a teenager or a man that is using them outside. It also surprises me that they think I would want to buy another pair using their discount which was very minimal.
