Catbird
10 months ago
Welp. So. Ok... I have several Catbird pieces that I love and wear everyday. I've had good experiences at their Williamsburg shop, and opening an online order is like an event thanks to the beautiful packaging and 'bits' thrown in. I love that the gold is recycled, as are the majority of their diamonds, and the remainder are sustainably sourced (which is a LITTLE vague, but I get what they're trying to say). This is where I get a liiitttle bummed out. They're website doesn't have some basic information on it. Like how wide a band is on a $3,000+ engagement ring, how when you email or call them the customer service human ALSO has no idea, and here's my main issue currently...how a $1,350 engagement ring should absolutely last longer than FOUR MONTHS, especially if you have done absolutely nothing that could have caused the thing to quite literally crumble. My now husband was insane and actually got me a BEAUTIFUL Odile The Swan black diamond Catbird engagement ring a bit after our technical engagement (we're not wealthy humans. We're practical, and THAT much money is a lot for us). I had been coveting it. I loved it. I HAD to have it one day. Owning this ring has been an absolute nightmare 🤣 The TINY 1mm band is totally impractical for a piece of jewelry that on theory is supposed to be "heirloom quality" (direct quote) and last a lifetime. And their ethically sourced black diamonds...well...perhaps I got a dud? The band nearly immediately bent at the setting due to it absolutely not being thick enough for it. It recently totally snapped like a twig. I had it repaired by a local jewler (because their warranty is crap), and they even made the band thicker and sturdier for me. Yay! NO. A DAY later...I kid you not...a CHUNK of the diamond on the side just FLEW OUT, and a huge crack formed on the opposite side. The hell!? This should absolutely not be a thing. My husband and I are both super bummed, and don't have the money to have it repaired if that's even really possible. A waste of money just sitting in its box. Such. A. Bummer. We decided to get a stupid inexpensive moissanite ring from an etsy seller that I like (I don't love it. It definitely doesn't have that slightly spooky Catbird vibe, but it's very simple and classic) to see if I'm just a total BEAST to my rings or what. I have a labradorite ring that I've worn every day for several years that hasn't even chipped...so THIS shit...this is just...BANANAS. A message for Catbird: MAKE YOUR ENGAGEMENT AND WEDDING JEWLERY BETTER. Thank you.