Reviews

    Keap Candles

    Todd G 1 Review

    a year ago

    After doing a lot of research (though apparently not enough) - I ordered a Keap candle I thought I would like. It was a bit pricey for a candle I'd never actually smelled before. I received the candle and.... didn't like it. I figured I was out of luck, and $$, but took a chance and emailed the company to ask about returns and exchanges (I hadn't burned the candle yet). Someone from customer service responded, sorry that I didn't like the candle and offered to refund my money or to help me find one I would like. I ended up picking another one to try, which they sent out to me right away. I ended up really liking it and returned the original candle. I really appreciated Keap's customer service!