Comme Si
2 years ago
I bought a pair of striped boxer-style shorts from comme si. Order 7329. From the beginning the shipment details were strange. Shipment confirmation took weeks and I received an email saying this has happened because the shorts were pre-order. Flash forward two weeks and I suddenly receive notice that my shorts have been delivered although the tracking information still said they were in processing. The shorts had in fact not been delivered. I contacted UPS and they told me to contact Comme Si - it was an error on their side. And Comme Si told me to contact UPS. Comme Si has carefully laid out their terms of service saying they are not responsible for lost items. I do not believe they shipped out my items. I think they took my money. I reached out many times to no avail - no one even bothered answering me on any platform. Never ordering from them again and will publicly dissuade people from ordering from them.
Feedback
Refund my order. Or ship my shorts with proper tracking information.