Meredith BLevel 4 31 Reviews
I purchased a lovely pair of gray suede Nisolo shoes during their Black Friday sale. When they arrived, they were scuffed. The shoes had been packaged in such a way that they rubbed against each other in transit. I contacted customer service (and had to continually pester them through social media) and eventually got a replacement pair. The replacement pair was also packaged right next to each other and arrived scuffed.
I know that suede shoes will scuff and show wear, but it shouldn't be due to poor packaging.
The product is clearly very high quality. They look even better in person. They just need to be packaged more thoughtfully.
Interestingly, now that I have worn two identical pairs, they fit differently. One pair is much more comfortable, and the other is tight in the toe box and grips the heel too much.
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