Jonathan FLevel 1 10 Reviews
The TL;DR of why I love Quip: (1) the design; (2) the excellent customer service; (3) the ease with which I can order and receive my refills; and (3) the convenience, from the subscription service down to the product itself. What I don't like: (1) I found it doesn't clean as well as some other electric toothbrushes I've tried before; (2) I've used their floss and mouthwash as well, and their "accessory" products aren't worth your time or money, for a few reasons; and (3) changing the battery and motor can sometimes be a pain.
I wouldn't suggest that Quip is purely aesthetic. In fact, the toothbrush functions better than a lot of expensive electric toothbrushes. It's slim, meaning it's easy to travel with. The travel case has an adhesive that easily sticks to mirrors, meaning you can leave your toothbrush out to dry after brushing. I really like the toothpaste that came with my first order for its size and its fresh taste, and I've since been repurchasing. I always found that the subscription service works as it should with no issues, and I've always been happily surprised to see my refill in the mail. When I had an issue in the past, customer service has quickly responded and made it right.
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I will say, with Quip, you're getting exactly what you paid for. There's no bells and whistles to it beside a 2 minute timed electronic brush, which is all you really need. I have the Smart Motor, meaning I can track my brushing history via the Quip app. This can be redeemed for points, although it takes a lot of points to redeem any of the desirable gifts, if I'm being honest. Probably could have gone without the Smart Motor, but it wasn't that expensive of an upgrade from the regular brush.
I think Quip could improve on its motor speed, which has a significant impact on the cleanliness of my teeth post-brushing. I've noticed, as has my Quip app apparently, that I need to apply a certain amount of pressure to have had an "optimal" brushing. I think that's fine, but it's also caused inflammation in my gums from brushing too hard. There seems to be a fine line there.
I'd argue the Quip ecosystem doesn't provide the bang for your buck. The toothbrush and toothpaste are great, yes, but I wasn't impressed with the other items. The mouthwash bottle is pretty, but leaks with every use. The floss snaps, and the floss holder itself doesn't comfortably maneuver while flossing. These products could be improved in their function. The aesthetic of it should be an added bonus, not the main feature.