Habit Skin
2 years ago
Warning, this SEVERELY irritated the skin around my eyes, swollen and burning. Habit's customer service dismissed my concerns, refused a return, and didn't even bother to offer a coupon, even though it was within the specified 30 day window; and then they delayed further dismissive/repetitive communication until 30 days had indeed lapsed. It's so messed up to formulate a product for the face that has the potential for severe eye area irritation. They also immediately deleted my feedback that I posted on their Instagram. Avoid this brand, their customer service is as bad as their product and they actively suppress honest negative feedback.
Feedback
Product formulation is terrible - very oily and caused severe burning pain in my eye area for hours. Customer service is horrible - dismissive and offered nothing to compensate me for what happened, not even the slightest gesture, and told me repeatedly that 30 calendar days from receipt of the product had elapsed before it had.
