Item: Sundays
Rating: 1
Author: Vicki J

Sundays for Dogs makes 100% human-grade, synthetic-free, air-dried dog food.

Sundays for Dogs is on a mission to make life with a dog easier and more awesome. Co-founder and Chief Veterinary Officer Dr. Tory Waxman created this 100% human-grade, synthetic-free, air-dried dog food because she didn't want dog parents to compromise on quality or convenience. Sundays for Dogs is crafted in USDA-monitored kitchens in the USA and is naturally complete and balanced, meaning nutritional standards are reached solely through a short list of all-natural, high-quality ingredients.

Michael Waxman

Dr. Tory Waxman

Pets

Sundays reviews indicate that the brand is generally good for dogs, offering health benefits. However, logistical issues such as poor customer service and shipping delays are notable drawbacks. Many customers praise the quality ingredients and positive effects on dogs' health, but prospective buyers should consider potential supply issues when deciding on a purchase.

Sundays

Sundays Dog Food

Chicken recipe 

Beef

Turkey

Pet Food

Hi Arianna! Oh man,  we're so sorry to hear Phil wasn't a fan but appreciate the honest feedback. Every pup has their own preferences, and while most of our taste tests are a hit, we know it doesn't always work out and appreciate you giving us a shot. If there's anything we can do to help, feel free to reach out!

Stella, thank you for taking the time to share. This was particularly tough to read—it’s clear your first experience with us has been unacceptable from start to finish. You should never be charged for another order without ample time to finish your pup’s trial, and a 10 day delivery timeline is out of line (and absolutely not our norm). Please know that your feedback has been escalated to our leadership team, and we’re taking swift action to ensure this experience is perfected for our customers going forward. We can see our team is assisting you with a full refund for the unwanted order and hope you’ll be willing to give us another shot as we devote resources to making this right.

Tripler, thank you for taking the time to leave this valuable feedback. It should never be difficult to get in touch with us, and we’re dismayed to hear you had such a poor experience. You’ve highlighted some clear improvement areas for us, and we’re pleased to share that updates to our account and cancelation pages are already underway. A more streamlined web experience and quicker response times are actively in the works should you ever give Sundays another chance—we appreciate the reminder of how important this is.

Hi Vicki! Thank you for sharing your honest feedback. We’re truly sorry to hear about the frustrations you’ve faced while trying to manage your orders and get support from us. Your time and peace of mind are incredibly important, and it’s disheartening to know we’ve fallen short in providing the seamless experience you deserve.

We’re glad to hear your pup enjoyed the food—that means a lot to us—but it’s clear that the issues with our ordering system and customer service have overshadowed that. We’ve rolled out upgrades to our web experience in the last month and will be releasing more updates to improve ordering and account management. This will also help free up our Customer Care team. 

We want to assure you that your concerns are being taken seriously, and should you be open to trying our food again, we’re committed to making meaningful changes to improve our systems and service.

Hi Connie! Thank you so much for providing your feedback. We’re so sorry to hear you were disappointed in your experience with us and would be happy to provide some clarification.

The 12 oz bag you received was Chica Fina’s two week trial bag. We always send an email reminder ahead of your next order that confirms the full price and allows 48 hours to cancel the order or make any changes. Given this window to modify orders ahead of time, our money-back guarantee only applies to your trial order.

While we understand the price to size ratio may be a shock, every bowl of Sundays is more nutritionally dense than your average serving of kibble (the higher volume of kibble is often attributed to the added fillers and synthetics, as well as the lower price). This means it may look like you’re feeding a smaller amount of food (hence the 36 oz bag), but your pup is still getting the right amount of calories and nutrients each day.

We sincerely appreciate your feedback on making our return policies more accommodating for our senior customers and will be sure this reaches our leadership team.

Hi Rebecca! We’re so sorry to hear your pup wasn’t a fan of Sundays. Unlike kibble, our recipes are gently air-dried and use real ingredients (the same ones you’d find in your favorite grocery store). While our quiz recommendation suggests the best place to start, dogs can have strong preferences for one flavor profile over another—much like us humans. We offer three different recipes if you’re open to giving us another shot!

Miley Mini Dress

Soy Nail Polish Remover

Get Together Corner Chair 

Plane Dining Table

Movie Night 2-Piece Modular Sofa

Capri Outdoor Umbrella

Form Bench

Slow Mornings Stool

Lean On Me Bed

Sundays Brand Page

Good food. Horribly run company. Website and ordering system is terrible and skewed to confuse and place orders that you didn't even know were there or if you changed them they still charged and sent. There pretty much is no customer service. Impossible to get help. They have an email address and also a phone number but neither provide help. You're on your own and keeping your fingers crossed that things work out is not a good way to do business. I gave it a couple of tries, but my experiences only got worse with subsequent attempts to work with them, they get complaints and give apologies but never improve anything.  Not worth the space in my brain to try to keep track of what is going on with my orders or try to change them, or get help from the company. Too bad, food good, everything else is very bad.  They need new management.

Customer Service by Text Sucks. Its text I sent a different person reply so there was no continuity on discussing transferring their inventory to my closet to be their warehouse. One of the texts said call  the toll free number on Monday we can talk live to help you. I called and got a recording from Rachel saying they shut off their phones because they were too busy so send an email or text.  Too busy to provide good customer service!

When I first engaged with them about buying their food I went through their questionnaire enter information about our dogs. I got a text they shared how much food I should feed them at each feeding. Since they don't have the ability to do simple grade school math, they set us up for two subscriptions of dog food at an interval of 18 days. We received the first bag on 10/28. I was told to feed the smaller one 32 grams and 35 grams the slightly larger dog. The next 32 oz (1.02 kg) bag arrived on a 11/5. The dogs only ate 544 grams of the first bag when the second one arrived. Because they are unable to do simple math the third bag arrived on 11/13 just in time for me to have two bags $138 of food in the closet just before they finished eating the first bag.  They could not get the shipping cadence right we got to 4 bags in the closet $276 of food while they were still eating out of the bag. I kept trying to get them to straighten out the shipping cadence, but they could not. One of the text messages said we should switch to having one subscription and move to the 72 oz (2.04 kg) bag. Ok lets do that. Now, our closet moved to have two 36 oz bags when the first 72 oz bag arrived while the dogs were eating out of another bag.  Geez, they still have not grown up to use grade school math. I received the first 72 oz bag on 12/21 the 2nd on on 12/28 and one today 1/2. I just opened the last 36 oz bag this morning. So today I have $420 worth of Sunday's food in the house. I am pissed off they are draining my bank account. It must stop. For people considering Sunday's Run unless you don't mind having a warehouse in your home for Sunday's. Had I saw their F rating on the BBB, I would not have bought the first bag.

There is one positive thing I can say is that our dogs like the food. I do know they like Lone Wolf Ranch food too so maybe them liking it does not say much.


Just like with any family member, I believe that it's important to provide my  pup Harper with the best nutrition possible. Higher-quality dog food like Sundays contains better ingredients, with fewer fillers and artificial additives. This means Harper gets the right nutrients for optimal health, which can help prevent long-term health issues like obesity, allergies, and digestive problems. Plus, feeding her quality food improves her energy, coat, and overall happiness.  I feel that it is an investment in her well-being and can save on future vet bills in the long run. I really believe she deserves the best care, and that starts with  good nutrition.  She loves it and I think Harper is worth it!

My finicky eater has been cleaning her plate-something she has previously struggled with. I like that I can switch between flavors since she gets bored with her food. And it’s always good when you can read the ingredients and know exactly what she getting. 

Sunday’s Food For Dogs is the only food my two, three year old Malshi’s will eat! 
They had never finished a bag of food since the day we got them! They are allergic to poultry so it beef for my boys!
Best choice and live they love feeding our pups the best ingredients for them to thrive on! 

Harley is a picky eater so I was very happy to see that he loves Sundays Chicken. Customer service is great. They have been quick to resolve any issues that I might have. We have been customers for a few years, now, and will continue with this quality food.

My puppy loves this food. It is all he will eat. I have had very good experience with customer support unlike others claims. They are very responsive. And I love the large refferal bonuses offered. 

The food is good for Mieshka and it tastes pretty good to me too; however I followed the feeding procedures but it still gives my dog terrible gas.  Also, I when ordered it and was supposed to get 40% off but didn't!  Very expensive compared to a very few other brands with the same ingredients and processing procedures. 

It is the only dog food my dog has consumed consistently and with relish in her whole four years of life. It is convenient, portable and ordering is flexible. 
I wish the packaging was more easily recycled and getting a hold of personnel has been challenging in the past but I have noticed some improvements as of late.
The price is a bit dear for many pet owners but the quality is high, you get what you pay for.

Birdie had lots of puppy tummy issues but once I researched and found Sundays I knew it would be a great food for her as she moved into her adult years.  In April of 2021 we started out with Beef since it had the highest protein profile and she is high energy.  As soon as the chicken flavor came out we switched because she loved the Christmas sample packs we ordered.  She absolutely loves Sundays and her tummy issues are gone.  She always gets compliments on her soft shiny coat and it’s Sundays:). Thanks for developing this human grade food and making a chicken flavor.  I play around with her delivery a lot due to travel and moving multiple times.  I utilize my online access to my account and email with customer service and have always gotten great service!  Birdie and her mom are your biggest fans! 

It’s rare I leave negative reviews however, dealing with this company I feel the need to warn others about their questionable business practices. I ordered the 14-day trial, it arrived 10 days after I ordered it and the company had me marked to send out a full month's order two days before it was supposed to arrive. I emailed multiple times and attempted to call only to receive an automated message that “they were not taking phone calls at this time”. There was no way online that I could postpone the “subscription” and expected my emails to be answered quickly, they weren’t. The full order shipped and the company finally responded 6 days after all my emails saying “sorry, since your dog won’t eat the food you can donate the bags and we will give you a 50% refund”. I’ve honestly never dealt with this very low level of customer service in my 40 years of doing business with companies of all levels. My dog only ate the food once and now refuses to eat it, that says something. BEWARE dealing with this company, I believe the way they operate is making money off of unsuspecting consumers just trying to find a new convenient dog food.

My Australian Shepherd, Billy, has been on Sundays for Dogs for about a year now, and the difference is incredible. He gets so excited for mealtime compared to when I was feeding him kibble. I love rotating recipes to keep things fresh for him, and it feels amazing knowing I’m giving him such high-quality food. The ingredient label gives me complete confidence in what I’m feeding him. So thankful for Sundays!

Customer Service is all robots, they don't response to portal submissions, their chat bot is never a real human, they don't have an active phone number. Their cancellation process doesn't work all the time and you get food and then they blame you for it. I would not recommend based on their customer service and greed and lack of human care. Food is mediocre anyway.

My rescue pup Sky enjoyed this on his first day!!
It's easy to use, easy if you're traveling!
I had to order more because I was feeding it to another rescue for a week and customer service is 5 stars on response 
Human grade, nutritionally sound quality 
My dog is healthy in all ways and is so happy - which makes his mom happy!!
Thank you!

I'm very dissatisfied with the final customer service. I was seeking a return/refund after being charged a ridiculous amount for a small yellow 12 oz bag of air dried beef (trial) and a 36 oz blue bag of chicken recipe.  My Bank was charged around $75 when I received the 36 oz bag.....my mouth dropped.  Who can afford to pay that for that amount for 36 ounces!!!!  I'm a Senior and made the mistake of online ordering.....it simply out of my $$ range.  I got a small $15.79 refund for the 12 oz trial but would not be given a refund for the 32 oz. "However"  if I can get the bag to a shelter and get a receipt & get it sent to Sunday's THEN they say they will give me a 50% refund of the $75.  Now I don't have s car and its hard to get around for a Senior.  Not to mention the single and double digit cold weather we are having. I still cannot wrap my head around the fact that 48 oz of dry dog food is being sold for almost $90.  That's with free shipping....but still is outrageous!  It would be so much easier to just setup a post office pickup....why can't companies see where they can do better for seniors or anybody for that matter.  
BUYER BEWARE unless you have a fat checkbook.


My dog did not like his kibble from here at all. It was more expensive than other brands and apparently not good (according to the dog)! 

Excellent dog food. Eli loves the taste and it is very healthy. Support staff excellent. I highly recommend it.

I originally bought this because I wanted a healthier food alternative for my dog, but I did not want the hassle of using Farmer's Dog because they have shit packaging. Unfortunately, this was a waste of money. My dog, Phil, did not like the taste.  in fact if he could speak, he probably would have used the word “hate.” Also, it should be noted, not for my lack of trying, because I got him multiple flavors. 

This is a great product and even better people working there. Much better experience and product than Marty’s.  

Lots of money for such a small bag. It's kind of pathetic really.

The food IS EXPENSIVE, but just okay.  However,  you should avoid their "SUBSCRIPTION" service at all costs.  They send you food at intervals WAY closer intervals than you sign up for and it's impossible to send it back.... even though they violated the agreement you signed up for.  Terrible business practices.  