Item: doublesoul
Rating: 1
Author: Eva B

Doublesoul makes comfortable and breathable everyday socks from recycled materials and ethical production.

To design the world's most comfortable everyday socks with sustainability, inclusivity, and ethical production in mind. 

Socks & Tights

Doublesoul reviews suggest the brand is good for its eco-friendly and stylish socks, but potential buyers should be aware of customer service and sizing issues. Strengths include comfort and sustainability, while weaknesses involve order delays and inconsistent sizing.

doublesoul

Holly lim

Collab

Socks

Boxers

Beepy Bella

Men’s Clothing

Women’s Clothing

Leisurewear

Basics

Activewear

Clothing

Accessories

I had a similar experience and am sorry this happened to you too. I wanted so much to like this company due to their brand mission, but sadly the customer service did not reflect the values they claim. 

Something similar happened to me; I'm sorry you're also going through this. The founder should really stop making promises she cannot fulfill, as that seems to be a pattern. If all else fails, I would dispute the charge with your credit card company if you did not get the order you paid for, in the time you paid for. // Edit on 2/24: Allison eventually sent a makeup order for my issues, albeit 2 months later. I hope things have also been resolved for you. 

Ella High Sock 3 Pack Solid

Ella Quarter Sock

Mixed 9 Pack Solid

Olivia High Sock 2 Pack

Low 5 Pack Spring Fling

Ultrahigh 2 Pack Mixed

Beanie Collectors 4 Pack

Verconiik Ultrahigh Sock 3 Pack  Solid

Verconiik Collectors 5 Pack

Low 6 Pack Solid

Caroline High Sock 2 Pack

Verconiik High Sock 3 Pack

Olivia High Sock 3 Pack Solid

Low 3 Pack Dusk

Collab Collectors Ultrahigh Sock 4 Pack

Quarter 3 Pack Basic

Pierce High Sock 3 Pack Solid

Ella Ultrahigh Sock

Verconiik Ultrahigh Sock 2 Pack

Quarter 6 Pack Basic

High Sock

Quarter Grip Sock

If I could rate this company negative 5 it would be too high. I cannot even review the product because I still haven't received my order that was placed over 2 weeks ago for Christmas gifts. I have reached out to the CEO Allison to be told the order was shipped more than once but when checking the tracking to see the order hasn't even been picked up to be shipped. Now that I have asked for a refund she says they have shipped and are in transit. Of course, right? But hey taking my money was immediate. Thanks again, Allison. 


The socks are amazing! They are super soft and very comfortable. I feel like they will last a long time and seem super well made. I like the variety of colors and styles they have. They do seem to be ethically made and use sustainable materials. Definitely going to buy more! 

I have three pairs of doublesoul socks and they are my favorite socks I own. They are soft, durable, warm, and have went through numerous washes without any changes to the feel or color. Also their emphasis on sustainability is a huge plus. I highly recommend this brand to anyone looking for comfortable and stylish socks! 

10/10 product, breathable, very comfortable and good to wear with multiple types of footwear! 

Listen.  I'm a sock guy.  I wear all types of socks.  But this company makes my favorite go to pair.  Highly recommended.

Dude! These socks are BOMB! Super duper comfy! Super warm and perfect for snowboarding!! 10/10 suggest! 

Love how soft and comfy these socks are, can’t get  enough. Also love the high quality the material they’re made out of.  After multiple washes they still feel brand new! Can’t recommend enough, go get a pair (or 10!)! 

Great socks would highly recommend them to anyone who likes comfort and quality. Great fit and good for everyday use or at the gym.

Doublesoul is my new go-to for everyday socks! They are incredibly comfortable and breathable, making them perfect for all-day wear. The softness is unbeatable, and they have just the right amount of stretch without being too tight. What really stands out is their commitment to sustainability—these socks are made from recycled materials, and the ethical production process gives me peace of mind knowing I’m supporting a brand that cares about the planet. The variety of colors and patterns adds a fun touch to my wardrobe, and they hold up really well after multiple washes. If you want socks that are both eco-friendly and super comfortable, Doublesoul is definitely worth checking out!

I wish I'd recalled seeing double song on the thing tester site before exploring it on purchasing. I love the socks I got six pairs in different lengths. Quality is great I don't like my feet sweat or uncomfortable. Let the good ones you give me another layer of protection in the cold and most importantly, they're all so cute. I chose a few of ironic thinning sayings while others were just more subtle but very pretty. Anyway I'm excited to rock these and I definitely recommend them.

UPDATE TO REVIEW TODAY JUNE 17, 2025:
Since getting them my socks are in the condition indicated by the pictures. I have been wearing the grip socks more often so it's not surprising that the material is weathering a bit. As for the high socks, I only worn them and full times a handful of times and realized that I love the color I just don't have a lot that goes with it; so I wish I had ordered a more adaptable color a
AND YET, they both fit like a glove, nice and snug without tightness or constraints. Importantly, my feet don't get sweaty in them  because they're cotton!🩷

I really wanted to like this company. I learned about them through Bekah Martinez, a content creator who promotes sustainable living, and she's very intentional about the brands she partners with. So, I was excited when I saw the Bekah sock collection and bought them as a Christmas gift for my friend. I purchased the socks with the promise they would ship within 3-5 days of ordering. They delivered 2 weeks later, past a reasonable margin of late days and past when I could gift them. Had I known how late they would arrive, I wouldn't have purchased them. 

The founder, Allison, attributed the issue to the company's warehouse transfer that caused my order to be lost and processing to be delayed, but did not try to make up for the issue. When the order finally shipped, the tracking indicated it would arrive after I'd left town, so I proposed a few alternative shipping solutions. Allison did not consider my suggestions, saying things like "let's just give it one more day" and putting the onus on me to find someone to get into my home once I left town to ship the original order to me. 

She eventually did say if there was an issue, she'd send another order, and because there was an issue (lost order + delayed delivery due to their warehouse transfer), she agreed to send the same order directly to my friend who I'd planned to gift the original order to. It's now been over a month since she said she would send the makeup order. Not only has the order still not been sent, but she's made multiple excuses for why she can't send it, and she's stopped responding altogether. I see on this website she replies to other customers who have order issues that she will help resolve their issues over email. Well, I've been a recipient of those same promises, and she's ghosted me.

I ended up filing a dispute with my credit card since my original order shipped so late that it rendered useless as a Christmas gift, and she still hasn't sent the makeup order. Her customer service lacks professionalism and integrity. I had really high hopes for these socks and company, and sadly, this 7-week back and forth experience leading only to wasted time and my friend never receiving her socks, has been a huge disappointment. Prospective buyers: if you don't experience any order issues, great; if you do, I genuinely wish you the best. 

Edit on 2/24: 
Allison followed up after this review was written, in early February, to confirm the makeup order was sent. I appreciate the follow-through. Added a star because my friend is enjoying her socks. They're a good product; I just wish they'd delivered within the timeframe I'd paid for to be a Christmas gift rather than 2 months later. 

I was recommended doublesoul by a friend and thought the designs were so cute and was told the customer service was amazing.  I decided to order 7 pairs of socks during the black friday sale. When my order arrived, 5 of the 7 pairs arrived in an incorrect size, and one pair did not arrive at all. The one sock that did arrive in the correct size was poor quality, it started pilling before even being washed. I reached out to customer service asking a refund or to be sent the correct sizes and they offered me a coupon for 3 new pairs of socks. I was a little disappointed as I had 6 incorrect pairs of socks but decided to cut my losses and use the coupon for new socks. A month later the order was not fulfilled. I reached out again to customer service and they said they would send me 3 new pairs of socks, however the socks I had originally wanted were sold out. Instead of going through this again for 3 free pairs of socks I asked for my original order to be refunded and they just replied offering 3 more pairs of socks - I cannot stress enough how I do not want any more socks! It is a shame because I really do think the socks are cute but the customer service has been ridiculous. I don’t usually feel compelled to write reviews but I have been so disappointed in this company that I decided to write one.

Updated 2/11/25 to say that they reached back out after seeing this reivew and I finally recieved a refund on the socks, which I really appreciated.

Very nice and comfortable! A lot of designs to go with a variety of different outfits. Will definitely be getting more soon!

The only thing worse than the quality of the socks is the customer service. I placed an order on Dec 15 2024 for 6 pairs of socks and still have not received the entire order. I only received 4 of the 6 pairs. It’s been 7 weeks since I placed the order. All I’ve received from the company is emails from Allison with vague promises that the socks will “ship soon!” or they “are experiencing delays on their end!”  I’ve asked multiple times at this point to be refunded for the product that I never received and yesterday they sent me tracking information for an order that isn’t mine as it’s being delivered to a different state than I’m located in. If you want to give your money away for nothing in return, these are the socks for you!

Have had the best experience with the whole process. I love this product. The quality and softness of these socks are amazing. Can’t recommend enough. 

Super comfortable socks. I levitate towards my doublesoul pairs for everyday comfort that doesn’t compromise style. 10/10 would recommend 

Had a great experience with this company and love these socks! Great assortment, very comfortable and stay good on the feet. I’ve gotten so many compliments already on my socks so I cannot wait to get some more! 

Double Soul is an amazing brand! I love how they blend style with comfort in every piece. Their clothing is always so versatile and well-made, and the designs feel fresh yet timeless. Whether I’m dressing up or keeping it casual, Double Soul offers something that perfectly fits my vibe. I also appreciate how they focus on sustainability, which makes me feel good about supporting the brand. It’s definitely one of my go-to choices for high-quality, stylish pieces!

My wife turned me on to these. I got blue ones. She now has many different pairs.