Coach makes designer handbags, wallets, accessories, and more.

Coach is a brand known for its high-quality, durable leather goods. They have innovative collaborations and a great selection of products. However, they have been having issues with their customer service, particularly with refunds and repairs. Also, some customers wish for lesser logo-centric designs and more products for men.

Coach

Tea Rose with Snakeskin Detail Coach purse

earrings

wool scarf 

shoulder bag

I've consistently gotten amazing gifts from family members from Coach and the brand has really been on their A-game lately. I got a Peanuts x Coach collab wristlet with Woodstock on it (my favorite) and it's my go-to wallet! So cute and perfect for gifts.

coach has changed pretty dramatically over the last few years, and definitely for the better. i feel like they have more fun designs and colors, and it works! i purchased a wool scarf with a color block pattern that was pink, yellow, ivory, and brown at an outlet store for only $90. the quality is incredible and the scarf is warm. their leather products that i’ve had since 2010 have also held up incredibly well considering how well used they are. 

very high-quality bag and beautifully designed. they last for a long time. super durable!

Their collabs are always really thoughtful, and the coach pieces I have always last long and look beautiful. They're a brand I consistently come back to for gifting, and for myself!

I "borrowed' two shoulder bags from my mom that I love! I'm pretty sure they were made in the 90s and they still look great!

Huge selection of handbags that are made with quality material that will last the test of time. Rating a little lower because I wish they had more items without their logo/brand. 

I had ordered bag from online last year December 2023. It supposed to arrived at January 10  2024 but till January 25 it didn’t arrived so I emailed them. They told parcel has been lost so I asked them to refund. Till now it’s 13/03/2024 I didn’t get my refund. Whenever I emailed them about my refund they keep saying end of this week but I don’t know which end of the week they were talking about. This is so ridiculous. I will never buy coach brand now this costumer service is shit. I think I need to go through legal action now. Already crossed my limit can’t tolerate this anymore. 😡😡😡😡😡😡😡

I wanted the Tea Rose with Snakeskin Detail Coach purse for years.  I had purchased several lower end Coach purses from the outlet store with no issues.  After one year the removable handles were frayed.  When I checked with Lauren, at the Domain last night, I was told that I needed to pay $162 to repair what never should have frayed.  She told me if I cut the frayed strings that it would just get worse.  When I pay over a thousand dollars for a purse, I expect a brand to stand by their product.  My good friend messed up her Gucci and dropped it off free of charge for them to repair it.  I was about to buy Coach glasses today am no longer purchasing the Coach brand.  Guess I am going to use the Snakeskin handles until I find a non Coach replacement.  

I love the Coach line; however, I wish they had more products for men. 

Beware of which type of bag you buy from coach. I have 4 bags from coach, out of which 2 are really low quality, for which I spent not less than $400 on each. On the exterior they look brand new but inside it’s peeling and one of the bleeds black colour that it’s unusable. Can’t trust Coach Brand value anymore after these experiences. Pricey for below par quality. I bought while in the US and now I moved to India, don’t know where to get it replaced /repaired here.

I love my bag and earrings but the price tag vs the quality is just not there. 

I've got a Coach handbag that I love & works great, but I have to complain about the heels. I cannot possibly stand a whole day wearing them even after I've broken them in. I want shoes that are going to feel comfortable for the entire time that I'm wearing them, not just for the first hour or so. If you're buying a bag, I say go for it, but the shoes are not worth the pain.

Coach has always been my mom's brand of choice so I grew up around their modern bags. I've since fallen in love with their brand identity and collect vintage coach bags. I've never had any issues with them and some of the bags are easily twenty-plus years old. Coach also offers free maintenance and care services for their bags, which I recently took advantage of and appreciated, especially since I had not proof of purchase to provide.

I got a Coach purse from their online outlet store, and I love it. It's exactly as the picture showed, and it came with a bag charm. Their items are quite expensive but very high quality. I wear my purse regularly and it has no signs of wear at all. 

I love Coach. I have at least 10 purses (at least two were birthday gifts) and two wallets, one of which I use as a phone case. They are versatile, well-made, and very attractive. I always checkout the Coach store when I traveling to look for new colors or designs. I'm looking for a kelly green satchel for years but it has always alluded me. LOL However, I've happily made due with gorgeous bags in teal, black, orange, pink, black with roses, and their classic CC design in black/grey and brown/tan. 

I got this purse as a gift and I'm in love. First of all, the quality is amazing. the leather is super soft, the colour is magnificent. I've had this purse for 6 years and there are no signs of wear. I think it's a great value for the price.

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